All Systems Operational

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Welcome to Chartable's status page. Subscribe for updates on site downtime and statistics delays or other issues.

Chartable.com ? Operational
90 days ago
99.97 % uptime
Today
Trackable Operational
Trackable prefix ? Operational
90 days ago
99.98 % uptime
Today
Trackable statstics ? Operational
90 days ago
99.91 % uptime
Today
SmartLinks ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020
Resolved - This incident has been resolved.
Dec 2, 09:06 UTC
Investigating - Our automated systems have detected connectivity or downtime issues with SmartLinks. Other services may not be affected (check chartable.statuspage.io for more info). Our engineering team has been alerted.
Dec 2, 09:05 UTC
Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - This incident has been resolved.
Nov 26, 21:20 UTC
Monitoring - Though AWS continues to experience periodic errors, Chartable service has been restored and we are continuing to monitor the situation.

All services are stable and we continue to monitor the situation to ensure no further disruptions.

We know you count on Chartable for reliable service and we regret any inconvenience this incident has caused.
Nov 26, 00:07 UTC
Update - We are continuing to work towards mitigation of the upstream AWS issues. The latest AWS update is as follows:

12:15 PM PST: We continue to work towards recovery of the issue affecting the Kinesis Data Streams API in the US-EAST-1 Region. We also continue to see an improvement in error rates for Kinesis and several affected services, but expect full recovery to still take up to a few hours. The issue continues to also affect other services, or parts of these services, that utilize Kinesis Data Streams within their workflows. While features of multiple services are impacted, some services have seen broader impact and service-specific impact details are below. We continue to work towards full recovery.

We will continue to update this page.
Nov 25, 20:31 UTC
Update - Downloads through the RSS prefix have been stable for some time.

We are continuing to monitor the ongoing AWS outage, which is affecting our ability to measure downloads and ad impressions. For more on the AWS errors, please see their status page at: https://status.aws.amazon.com/
Nov 25, 18:10 UTC
Identified - We have implemented a workaround to ensure that podcast downloads complete properly. We are still investigating the core issue and will provide updates as we proceed.
Nov 25, 16:38 UTC
Investigating - We are currently investigating intermittent failures of the Trackable RSS prefix caused by upstream issues with Amazon Web Services. We are actively investigating and will update on our progress.
Nov 25, 15:41 UTC
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.